Privacy Policy

Last updated September 18, 2026

The short version

We collect what we need to quote and make your parts, we don’t sell it to anyone, and your CAD files stay confidential.

What we collect

• Part files. Quoting starts in your browser. Your file is measured there, and only the measurements and the options you pick are sent to us to work out the price. We keep a record of the prices we show. The file itself is uploaded when you add a part to your cart, save a quote, or request a manual quote. Uploaded files and drawings are stored so we can review and manufacture the order, and are treated as confidential.
• Order information. Name, email, shipping address, and what you ordered.
• Payment. Card payments are processed by our payment processor; card numbers never touch our servers.
• Your email, if you ask for a link. If you ask us to email you a link to the site, we use your address to send that one email.

What we use your data for

Quoting, DFM review, manufacturing, shipping, and talking to you about your order. If you email us, we keep the correspondence. We use Google Analytics and the Meta pixel to see how the site is used and to measure our ads; both set cookies in your browser. We also set a cookie of our own that remembers how you found us. We don’t sell or rent your information to anyone.

Who else sees your data

Only the vendors it takes to fill an order: our payment processor, shipping carriers, and — for anodized parts — our finishing vendor, who receives the parts but not your design files. Each gets the minimum needed to do their job.

How long we retain records

Order records and files are retained so we can support reorders, warranty claims, and our quality system. Ask us to delete your files and we will, unless a record has to be kept for a legal or quality obligation.

Questions

Email help@instantmill.com. InstantMill is a service of Hytex Robotics LLC, Wylie, Texas.